Privacy Policy

Effective Date: August 14, 2016
Last Updated: January 19, 2025

At BioHerbixa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related details (processed securely via third-party gateways)

Non-Personal Information

We may automatically collect certain information such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our website
  • Cookies and usage data

This information helps us improve website performance and user experience.

2. How We Use Your Information

BioHerbixa uses collected information for purposes including:

  • Processing and fulfilling orders
  • Managing payments, refunds, and deliveries
  • Providing customer support
  • Communicating order updates and service information
  • Improving products, services, and website functionality
  • Sending promotional or informational content (only if you opt in)

We do not sell or misuse your personal data.

3. Payment Security

All online payments are processed through secure, trusted third-party payment gateways. BioHerbixa does not store or have direct access to your sensitive payment details such as card numbers or banking information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance browsing experience
  • Remember user preferences
  • Analyze website traffic and usage

You may choose to disable cookies through your browser settings; however, this may affect certain website functionalities.

5. Sharing of Information

We may share limited information only when necessary:

  • With delivery partners to fulfill orders
  • With payment processors to complete transactions
  • When required by law or legal authorities

All third parties are required to maintain confidentiality and data protection standards.

6. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Misuse
  • Loss or disclosure

While we strive to protect your data, no online transmission is 100% secure. We encourage users to take precautions when sharing personal information online.

7. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Request correction or updates
  • Request deletion of your data (subject to legal obligations)
  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. BioHerbixa is not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies separately.

9. Children’s Privacy

BioHerbixa does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly removed from our records.

10. Changes to This Privacy Policy

BioHerbixa reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes implies acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

BioHerbixa
📍 Warehouse: 117-D, Bahawalpur Road, Khanewal, Pakistan
📧 Email: care@bioherbixa.com
📞 Phone: +92 324 3903 744

Final Note

Your trust matters to us. BioHerbixa is committed to maintaining transparency, security, and respect for your privacy while delivering premium bio-herbal care.